Testimonials For Martell Home Builders

What you see here is a small sampling of our client testimonials. For a more extensive list, please /call or contact us via email, for names and telephone numbers of clients so you can ask them directly how pleased they were to work with Martell Home Builders!

Town of Lumberland, Glen Spey, NY

Martell Home Builders recently replaced all of the doors in our Municipal Building. We found the company to be skilled, professional, efficient and dependable.
We appreciate the exceptional service they provided. We would not hesitate to use Martell Home Builders again and we recommend them to anyone looking for construction needs.

Michael and Katie, Bloomingburg, NY

We have had the great pleasure of working with Martell home builders to build our first fully custom home and it has been a wonderful experience.
From the very beginning, Chad worked with us to design and to help us find the ideal lot and guide us through the process.

Working directly with Chad Martell to create the perfect design was an amazing process as we felt he truly listened to what we wanted and had excellent suggestions for how to optimize space for our home as well as maintain us within our budget.

We would not have made it through the process without him and his entire staff, who were so accommodating with our schedules in which we had to travel 2 hours from our old location and was so organized we knew all our selections would look great together. We are thrilled with how the house has turned out and receive constant compliments on the design and quality.

Chad is always available for our questions and concerns, even to this day and it has been 2 years since we moved in. Martell Home Builders are very professional and Chad is so down-to-earth that talking with him is like talking to a family member.

Thanks again Chad and the entire Martell home builders organization. We love our new home.

Mike and Gerri, Barryville, NY

When looking to build our retirement home, my wife and I did a good deal of research on designs, materials and contractors. The one message which came through strong from all that we read or people we spoke to was choose a reliable builder.

Our choice of Martell Home Builders proved to be the best decision we made. The workmanship was excellent and the construction proceeded on schedule. The home passed all required building inspections with no required rework or adjustments.

The guidance provided and infield decisions all resulted in a beautiful, quality home. We have had many complements on our home from utility technicians, insurance agents, family and friends. We could not be more satisfied.

James and Marianne, Wolf Lake, NY

Marianne and I are very pleased to write a most enthusiastic letter of recommendation for you and your company. As you know, you completed our lakefront home at Wolf lake in 2014. Despite the site development challenges of a lot full of gigantic boulders and working over one of the coldest, snowiest winters in many years, you completed the project on the agreed timeline. Most important the workmanship was excellent, and there were no surprises in the budget.

Both of us have been involved in a number of building projects in our professional lives. We entered this one wondering how we could keep in touch with what was going on given the many decisions to be made, and how close a supervision would be required of the on-going work since we live across the country. It was not long before the resolution to any of our decisions became “ask Chad”, as you quickly gained our total confidence; and we were never disappointed.

We have also been completely satisfied and pleased by your follow up visits and quick response to short term concerns and at your one year follow up.

In brief, Marianne and I are delighted with having you as a true partner in building our wonderful home, and we offer our most enthusiastic reference to future customers.

Lumberland Fire Department, Glen Spey, NY

The Officers and Members of the Lumberland fire Dept. (LFD) have contracted Martell Home Builders on numerous occasions. Our ancillary building was completely constructed by Martell Home builders. We are very please with the craftsmanship of the building and the time frame to which it was constructed. Chad Martell, owner, remained open to our comments and provided us thorough and clear invoices and documentation.

Recently we contracted Mr. Martell’s company to repair and restore the exterior of our aging stone block main firehouse. Once again the job was completed professionally and in a timely manner.

As a 501c corporation we are required to attain at least 3 bids on a job. Martell home Builders delivers a fair price with no hidden costs. He has excellent craftsman on staff and makes every effort to satisfy the customer.

Highland Lake Fire Department, Highland Lake, NY

For several years our department had been holding various fund raisers in order to save funds for us to one day be able to construct a new fire station. Our existing facility had been built in the 1940’s and had held two pieces of fire apparatus. Over the years that had grown to four trucks and a fire rescue boat.

Severely undersized and no longer practical, in 2011, we began to search for a builder to construct a new, larger, facility on a tract of land we purchased years before.

The search for such builder led us directly to you. The reputation that you have as a businessman is second to none. Having been in business for over twenty years you have built a Company with core values of honesty, having a first quality product, professionalism and going above and beyond for your clients no matter what, when or how! This was the type of person and company our Department would only have.

Throughout the design process, from preliminary sketches to site work you always listened to our needs, offered suggestions and allowed a once in a lifetime project for our Department to be competed without issues and on budget! This again is a testament to you, all of your subcontractors and your company’s highest standards.

On behalf of the Officers and Members of the Highland Lake Fire Department, we wish to thank you and all the members of the “Martell Home Builders Team” for providing us with a beautiful facility that our Members and Community could not be more proud of and will serve us for years to come!

Casey and Carla, Narrowsburg, NY

It is with great enthusiasm that I write this letter of recommendation in support of Martell Home Builders. They are certainly outstanding professionals whose excellent work merits recognition.

My wife Carla and I met with numerous builders before deciding on Martell Home Builders for our custom home in Narrowsburg, NY in 2014. I can honestly say that from our first meeting with Chad Martell, we were thoroughly impressed with the quality of his workmanship, professionalism and integrity.

Martell Home Builders exceeded the level of customer service/satisfaction we were expecting. Martell Home Builders made our home building experience a pleasurable one.

I have deep admiration and respect for Chad Martell and his team. I crafted this referral letter because I would embrace the opportunity to help others experience great building and remodeling outcomes as well.

Bill, Sparrow Bush, NY

The new warehouse is stocked and I would like to thank you and all of your subcontractors for a job well done. I am very glad that we picked Martell Builders, all work was completely on time and everyone from your company did all that they could to insure that we got the best job possible. If you would like to use me as a reference, please have any of your potential customers call me.

Roberta and Charlie, Glen Spey, NY

WE LOVE OUR HOME!! Building can be frustrating especially if you are a demanding person such as myself. Through the building process and after we never had to wait for a return phone call for more than two hours.

Your input greatly helped in our decision making. We want to thank you for your professionalism and dedication to our building project. It is our pleasure to know you and work with you.

Ted, Glen Spey, NY

I would like to thank you for the wonderful job in building my house. You were able to take the architectural designs with my added conceptual input to provide a superior product and home. You managed the entire process from end to end and insured changes were managed to the time schedule outlined. The construction teams you use are very professional and easy to work with and provide advice if they see something that might enhance the project. Thank You.

Maria and David, Warwick, NY

Martell Builders has exceeded our expectations at every turn. Chad and Alec and their entire crew were professional, courteous and efficient. It’s a rare thing these days to find such integrity and that’s what most sets Martell Builders apart. They have been honest and upfront throughout the entire building process. They stand behind their work and even months later have kept in touch and followed up addressing any questions or concerns we may have had. They guided us throughout the entire project, sharing their knowledge and experience and made building our house a pleasure. We love our new home and we would recommend Martell Home Builders over and over again.

Kathy, Parksville, NY

I am extremely satisfied with my 2 bedroom house that was done by the Martell Building Company.  After deciding to sell and downsize, I searched the internet for 2 bedroom house plans. Chad was able to take the plans I found and have a modular built to those specs on the property I had previously purchased.  He was patient with some of the changes I made, and the finished product came out just beautifully!  Originally I thought a stick built house was what I wanted, but when he suggested going modular, and how much faster it could get done, I decided that was the best solution. This house has a big open floor plan and it’s perfect for a retired couple.  A big master bedroom with a walk in closet and master bath and a nice sized guest room.  Another bathroom, laundry room and plenty of closets completes this perfect picture. They set it on a full basement with plenty of storage and a 2 car garage.  Don’t be afraid to “go modular” – it is just like a stick built house and even better, I think!  Being a widow, it was comforting to know that Chad was handling everything, from property prep and permits, and dealing with the town building inspector, and even afterward, when doors needed adjusting and other minor things that occurred, he was quick in getting things corrected.  It was extremely hard tackling all this on my own but I am glad I hired Martell Builders to complete the task.

Gerard and Michelle, Port Jervis

We wanted to take the opportunity to thank you and your staff for the construction and completion of our new home. From the planning process through the final construction you and your staff were professional, courteous and very helpful. During the planning process you offered suggestions that were instrumental in our decision making. Throughout the process we were kept informed of milestones that were coming up which was very helpful in order to keep the project on schedule. During the construction process you were flexible to changes that we interjected as we saw the construction unfold, which was key to our satisfaction with the home. The final product has exceeded our expectations, is of excellent construction and was completed on schedule. Because of the positive experience you and your staff have provided we feel this is one of the best decisions we have made. We highly recommend Martell Home Builders for any construction project.

Mary Ann & Randy, Sparrowbush, NY

“After reading the letter of recommendation in our package, we thought, “So many people do not take the time to write letters unless it is true.” This is our fourth new home and this is the first time we have ever written a letter of recommendation.”

Raymond, The First National Bank of Jeffersonville

“The new branch office you constructed for us at our Loch Sheldrake location has surpassed all of our expectations. Not only did you manage to deliver a quality product but you also delivered it on time.”

Tristan and Jennifer

“We are so happy & excited that you have helped us start the next chapter in our life.”

Michael, Steward Air National Guard Base, NY

“Chad, you are the definition of professional and a man of integrity.”

Steve and Marlene

“It’s nice to know that there are still a few honest men in this world and I look forward to doing business with you again.”

Pastor Ed, Family of Faith Lutheran Church

“You have gone above and beyond what is required by our contract on more than one occasion. For this reason alone, I will continue to recommend you to others who speak about building a home.”

Frank, Rehoboth Beach, DE

“In 1999 you built a wonderful modular home for us in Warwick, NY. I have since sold that home and moved to Sussex County, Delaware. I had a stick built home built by a local builder, the house is awful, by comparison to the unit that you provided for us… You truly spoiled us with your eye on every detail, top grade material and your express interest in our home.”

Stephen and Lisa, Warwick, NY

“Your quotes and timeframes were all on the money and quite honestly I never seen a builder as organized as you. We could not have happier with your high level of service.”

Paulette & Joseph – Greenville, NY

“You kept us informed each step, which made us feel confident that our house was going to be done right.”

Jason & Stacey, Port Jervis, NY

“We decided that we wanted you to build our home based on your reputation and professionalism. Your vast list of client recommendations was also very impressive and proved to us that you took pride in each home that you completed.”

Tara & Scott, Grahamnsville, NY

“As you may know, honesty, integrity, timeliness and quality are adjectives that rarely go hand in hand with “contractors”. Fortunately, we had the sense to choose Martell Home Builders. You stand for all of those adjectives and more. You are truly the exception to the stereotypes that have become synonymous within your trade.”

Jody, Glen Spey, NY

“The thing that did impress us the most, which I had a hard time finding in previous home, is the pride you take in your work. It seems as though you built this house as if you were going to live in it.”

Doug & Sue, Middletown, NY

“All this is a reflection of you – how organized, thoughtful, cooperative and professional you (and all of your subcontractors) have been throughout the process of building our home.”

Pastor Dick & Hanna, Glen Spey, NY

“Since we have moved to in there have been a few questions we needed answered. We are glad that you have continued to make yourself available to us.”

Fred & Connie, Glen Spey, NY

“Unlike many of the other modular home builders that we interviewed, you were extremely flexible in allowing for design changes to suit our life style. We appreciate that you kept us well informed of the progress.”

Joe and Kathy

“We have been and will continue to praise you to everyone we know and meet.”

Stephen and Cheryl

“You made house building a breeze.”

Cathy & Frank, Middletown, NY

“From the minute we met Chad Martell, we were very impressed by his integrity & Honesty. He didn’t try to give us high pressure sell, just quality work for a fair price. After 2 years in the house, owner called about warranty information regarding a faucet leak & Chad sent over his plumber, to which the following was stated by the client: This just reinforces our satisfaction with our home & your emphasis on customer satisfaction.”

Lenora H. Burlingham, NY

“The job site was kept very clean, and the best part was when we moved in- I didn’t have to clean a thing because you had the house professionally cleaned, windows and all!”

Cathy & Frank, Middletown, NY

“From the minute we met Chad Martell, we were very impressed by his integrity & Honesty. He didn’t try to give us high pressure sell, just quality work for a fair price. After 2 years in the house, owner called about warranty information regarding a faucet leak & Chad sent over his plumber, to which the following was stated by the client: This just reinforces our satisfaction with our home & your emphasis on customer satisfaction.”

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